The Service Center was created for Facility Managers, Property Managers, and building occupants/tenants to dramatically streamline the service request process.

The Service Center can be a link on your Intranet, from your building’s website, or as a stand alone web page that tenants are directed to.

The Service Center couldn’t be any easier to use. Simple forms and drop down boxes lead a user right thru making a service request, setting the urgency, and adding a few comments.  When they are done, they hit the submit button and the fireworks begin.  Instantly, you and your team know that a request has been made.  Use the notification feature in your WorkSite to be paged, faxed or called on your cell phone if the request is urgent.  

Your customers will be amazed at your response time.  Plus, users can receive an email notification when a request has been submitted, and closed.  They will know that you are on the job and supporting their request.   Also, the user can return to the page to track the progress of any of their service requests.

Customer service just got better. How simple can you get?